Terms and Conditions

Effective Date: February 5, 2025

Welcome to Preval Mental Health Solutions. By accessing our website, purchasing services, or using our online materials, you agree to the following terms and conditions. These terms serve as a binding agreement between you (the "Customer") and Preval Mental Health Solutions ("Company," "We," "Us," or "Our"). Please read them carefully.

We offer professional therapy services, including individual, couples, group, and family therapy sessions in person or online. Additionally, we sell self-help and motivational resources, such as ebooks, on our website.

• Payment is required before your session. Sessions will not be confirmed without full payment.
• No refunds will be issued for cancellations, missed sessions, or service dissatisfaction.
• Ebook purchases are non-refundable once downloaded or accessed.
• We reserve the right to cancel or reschedule sessions at our discretion. If we cancel a session, a rescheduled appointment will be offered.

• Our services, including ebooks and online materials, are for informational and educational purposes only and do not replace medical, psychiatric, or crisis intervention services.
• We make reasonable efforts to ensure the accuracy of information but do not guarantee results. You are responsible for applying any guidance provided.
• We are not liable for errors, website downtime, or the impact of using our content or services.

• All materials, including ebooks, website content, and session materials, are protected by copyright law without written permission, no.
• No reproduction, resale, distribution, or adaptation of materials is allowed.
• You may not use our content for commercial purposes without explicit authorization.

You agree to:

• Use our services lawfully and respectfully.
• Refrain from hate speech, harassment, bullying, spamming, or illegal activity on our website or in sessions.
• Not misuse or attempt to disrupt our website, services, or online resources.
• We reserve the right to terminate the deactivated accounts of users who violate these terms.

• All therapy sessions are confidential and comply with ethical and legal privacy standards.
• However, confidentiality may be brief, as required by law, as you disclose where harm to yourself or by law.
• We collect personal data for service-related purposes but do not sell or share your information with third parties outside legal or professional obligations.

We reserve the right to update these terms at any time. Continued use of our services constitutes acceptance of any modifications.

If you have any questions regarding these, please get in touch with us at: contact@prevalmentalhealthsolutions.com

You acknowledge and agree to these Terms and Conditions when using our services.